华盛顿西南部旅游套票 | 华盛顿西南部机票+酒店优惠低至 4 折

No sign on the building should have prepped us… The front desk was unmanned. There was a sign stating to call a room # for assistance. We did so and after a few minutes a rep arrived, sat down and asked “reservation?” No greeting. I provided our name, she said “ID.” I gave her ID. Next was “CC or cash for deposit”. No explanation of amount, simply “CC or cash.” She printed a paper, wrote an X and pushed it at me. I asked “Do you need a signature?” A clipped “yes”. My career has been in customer service and I was astounded at this “first customer impression.” So much so that I asked her name: Hannah. Hannah is better suited for a non-customer facing job. On a bright note, the room was clean. The toilet did not function well and the shower was slow to drain, but that’s not a maid issue (other than reporting to maintenance). Complimentary in-room coffee was nasty, but the machine appeared to be clean (always do a self clean too; don’t ask why, take my word and just do it). There was only one small soap. If you decide to book, bring along a shower soap. The “complimentary lobby coffee” was a machine which appeared unused in months. Checkout was worse than Hannah. The man was extremely inconvenienced at our ringing him to the desk at 10:00AM. He irritated me so I requested a receipt to simply inconvenience him. Yeah, whatever. You (almost) get what you pay for; it was clean. Don’t know the name of the place as the sign was covered. There was an Under New Management sign.

没有用健身房和办公设备。

员工服务热情周到，酒店地点很好，出行很方便

Room is in a fabulous location. Likely can’t ask for better. Perfect size for 2. Communication is great. Listing doesn’t mention NO AC. I don’t ever think to look for that. To me AC is assumed. Wrong. Luckily it wasn’t very hot. So we didn’t have any issues. There was an oscillating fan. Lastly. The shower head doesn’t tilt down so I had difficulty with it since I’m short. All that being said, I’d book them again if I needed this location.